Is fragrancenet legit? Know the real before ordering

You can find numerous online retailers, and they all seem to specialize in something to differentiate from their competitors. One of them is FragranceNet, and we will review this website in detail in today's post and find out whether it is legit.

So, is FragranceNet legit or fake? First, we have to shed some light on why the perfumes are available here at such low prices and whether it is a reliable perfume business.

We will share some tips on saving more money while shopping at FragranceNet.

About Fragrance Net

FragranceNet came into existence back in 1997. It immediately became a reliable source for different products for skin care, fragrances for her and him, hair care, makeup, candles, and aromatherapy. FragranceNet became an immediate hit because it started selling all these products at discounted prices.

The company has recorded USD 1 billion plus in sales and has delivered more than 30 million orders across the globe. It has more than 17,000 brands in its inventory, and you are sure to find the best fragrances for men  you are looking for here on this website.

It is among the largest online perfumes retailers on the internet, and it has its headquarters located in Deer Park, NY, along with warehouses.

FragranceNet.com also goes by the name Frangrance.com. You can enter any of these links in your browser, and you will be taken to the FragranceNet home page.

Is FragranceNet Fake or Legit?

Yes, FragranceNet is legit, and we will explain in detail why and how. The online fragrance retailer claims that it sells genuine products from top-quality brands. BBB (Better Business Bureau) has also given them an A+ rating, which backs this claim.

But you need to keep in mind that FragranceNet is just a retailer. FragranceNet doesn't manufacture as it purchases its perfumes from the manufacturers or gray market. But we will talk about that in a bit. 

Why is fragranceNet so cheap?

The question that often comes to mind is that if this website sells authentic cologne and perfumes, how come they are cheap? This usually raises doubt as the prices are pretty low for genuine products. You can find most brands such as tom ford, ysl colognes or some great chanel perfume for the summer.

You can look for any of your favorite premium quality perfumes on its original website and compare them with FragranceNet. You will always have access to some coupons with over 30 percent off available on some great perfumes to drive your man crazy or some nice fruity frangrances.

But how is this discount possible on such a niche fragrance? Now there are several reasons why FragranceMet is this cheap.

Gray perfume market

This gray perfume market might seem shady by its name, but it is not. This market is just a palace where legal buying/selling of these perfumes occur, and this market is outside the official or regular selling channels.

Therefore, this market includes the selling channels that authorized retailers do not distribute. But it doesn't mean that perfumes sold here are not legit. This is just the market with a different business model (they have some amazing long lasting perfume for guys btw).

It also means that this market also has bigger discounts, and it can also move large quantities much faster. The big gaps in prices occur from various geo-locations involving different international parties.

Fewer overheads

Another reason for the low prices at FragranceNet can sell perfumes at low costs is because it doesn't have any retail store displays. Physical displays have hefty overhead costs under maintenance and repairs. However, FragranceNet saves a lot here without any physical location.

FragranceNet only has to manage a warehouse. Other perfume retailers have to pay bills, including these costs in their prices. You'll see their products at much higher prices than FragranceNet.

Selling services

FragranceNet has only one priority: selling discounted scents and products. It means that they can afford lower service quality than other channels. That is why FragranceNet can go cheap, as it is not an authorized dealer.

FragranceNet is not about exceptional customer service. They are just about selling fragrances, and that's it.

So, if you are looking for exceptional customer service, this is not the right place to buy perfume. However, if you are looking for discounted perfumes only, this online retailer is the right option.

Is FragranceNet Reliable?

If you're looking for discounted prices on your favorite fragrances, then FragranceNet is reliable. On the other hand, you can use different methods for getting in touch with the company. You can also avail of their chat options within their working hours.

We have also tested all their contact info, and everything is legitimate. They reply to emails, and their responsive customer support service also provides reasonable assistance in case of a problem.

The company is also highly reliable in its operation and the way they handle orders and their deliveries, and they also accept returns. You have 30 days from the day of purchase to send back the goods that you don't want to keep, and they will send you back your money.

Their website also safeguards the personal and financial information you use to purchase on their website.

They make sure to keep the entire process of online purchases as safe as possible for all their customers. And for that, they use industry-leading SSL certificates for encryption.

Do They Sell Fakes?

No, FragranceNet doesn't sell anything fake or counterfeit products on its website. They only have authentic products that come from genuine brands. If they sell fake perfumes, they would be out of business.

There is no way they would have been able to keep cheating with the market since 1997. A competitor or an influencer will compare their products with the original branded products, and their game will be over in no time.

Are their samples worth it?

Yes, their samples are worth it. You can go for any luxury brand from Chanel to Creed or any other; these perfumes cost several hundred dollars per bottle (see our top 10 designer bottles or the most expensive fragrances in the world).

It can be a hellish experience if you spend hundreds of dollars and find out you don't like the perfume (check out how to get free perfume samples).

Therefore, samples are a smart way to be 100 percent sure that you buy before paying for anything. Likewise, perfume testers can be a smart way to test out an aroma before buying it.

These testers are designated testers for customers, and they do not have any fancy packaging. These testers come at a lower price as they don't have their retail bottles and packaging.

You can go for these testers if you don't worry much about the bottles and packaging of these perfumes. If you only care about the fragrance and fragrance alone, you should buy a tester from FragranceNet.

What Are the Complaints Against FragranceNet?

There is no single company that has zero complaints to deal with. But the ideal company will always make sure to keep the number of complaints on the lower side and ensure that the company receives thousands and thousands of positive reviews.

If you go through an online review regarding FragranceNet, you will see that only TrustPilot has a positive rating for this company.

The ratings are pretty much on the lower side if you look at ConsumerAffairs, SiteJabber, and ResellerRatings. And the main complaint is about customer service and late delivery.

Unfortunately, quality customer service is never the strong point of FragranceNet as it is just an online retailer, not a department store, and it has nothing to do with the designer shopping experience.

But the retailer needs to do something to improve their order processing and delivery times to ensure that they have a higher percentage of satisfied customers.

As the order processing gets delayed, there are times when refunds are also delayed due to slow order processing. This can be pretty frustrating, and these are the two major complaints that FragranceNet has to deal with.

To ensure product quality, FragranceNet has a Product Guarantee. It says that all products on the company's website are 100 percent original and there are no knock-offs or imitations.

Still, many customers have reported that they have received low-quality products, which completely void the Product Guarantee.

Final Word on Legitimacy of FragranceNet

FragranceNet is all about providing deals on real fragrances. It is a legit US retailer that sells branded perfumes at lower prices. However, it claims to have an extraordinary collection of perfumes from different brands (check the best perfumes for her), including the more obscure ones.

FragranceNet only has one mission to serve: to sell quality branded perfume at much cheaper or lower prices. They also offer different discounts and coupons to further lower the costs of quality branded products.

It only sells in 6 countries, and if you are in one of these countries, you will get a low shipping rate. However, all US customers will get free shipping. You can also use the 30-day return policy if you don't like what you have received from the store. You should have a look at our top 10 romantic perfumes selection or fragrances for old women.